For example, it is important for a planner to make sure the planned shipments have all been accepted by the carrier on time or the unloading slot at customer site has been promptly booked. A warehouse manager is interested in understanding the real time load of warehouse operations at the different shipping location in order react on eventual delayed shipments.
These examples highlight the importance of having tools that allow a quick reaction to ongoing activities in order to prevent disruptions and achieve a better customer experience. The availability and usability of accurate data improves operational intelligence and performance.
Moreover, different actors in supply chain need to have access to different data, according to their role, to decrease their reaction time. For instance, if in the company a specific customer service department is responsible only for ship to parties in the north of Germany, this user should have prime access to the data of this geographical area, so that it is easier to perform the checks and consequently react to events quicker. For this purpose, it’s important to have flexible dashboard which can provide the required information in a user-friendly way.
As illustrated, it became increasingly important for companies to have tools that can make sense of all their data by organizing it and easing its visualization. Having this in place, can be essential for decision making (reactive and predictive). One way to improve data visualization for different supply chain users is through the use of dashboards which collects and aggregates the data from track and trace systems and real time visibility providers.
As part of the SAP Logistics Business Network offer, Intelligent insights is a brand-new data visualization and reporting platform that presents real-time insights on your supply chain. For that purpose, it presents different visuals options – charts and maps – that allow users to have an instant and comprehensible overview of their business processes. The dashboards are easily customizable and from the overview offered by Intelligent insights the user will be able to navigate to the detailed view of their tracking data.